![]() The person who typically takes orders is always hanging out in the hallway and visible prior to the showing. Literally, someone pulled this employee out of the kitchen to take our orders. In fact every patron in the aisles got their own food with no employee ever taking their orders. This time, a person came in just for us and did not even LOOK at other patrons seated in the aisles to take orders. Someone usually take orders when the previews are done and movie has been playing for 10-20 miinutes then food comes in 20 minutes after that. This visit, my husband asked several pointed questions and someone came in to take our orders within minutes of us sitting down. The seat side service is a joke and only works when you go out to fetch the person or scare the cashier by asking multiple questions. The employees no longer wait outside the theater for the patrons to egress so they can clean-up. The walk-through by employees has not been done in the last half-dozen visits. ![]() An employee walking in or even around then scanning the seats would be able to see these behaviors and intervene. The other patrons closest to me had their feet on the seat next to me and was constantly moving and kicking my seat, someone in a row or two behind me took pictures with flash during the movie, someone is a row in front & to the side was watching a phone video with the volume loud and talking during the movie. ![]() I kept it on anyway to have an additional layer between myself and the disgusting seat. The theater was usually chilly that Id bring a jacket or sweater. There was no air-conditioning or even a fan blowing. The theater itself was humid and the air was stale from lack of circulation. The carpet could be swept clean of debris before it is ground-in and shampooed at some point. The carpet was visibly soiled with ground-in mess. A brief walkthrough by the people employed there could pick up and remove these things. There was trash left from prior patrons inside of the cup holders and on the floor. It would be simple to wipe off the tables in between showings. The tables attached to the seats were covered in a sticky mess. I dont think the seats are ever shampooed or cleaned. The seats were visibly soiled in low lighting and slightly damp. ![]() The cleaniliness of the theater is not a priority at all, service is lacking, and monitoring the theater is not being done. This place has changed for the worst and after 2 dozen visits and I know that this will be my last visit. I went to the Wonder Woman showing at 2210. 6/9/17 I cannot place new reviews or use 0 stars or negative stars so I had to edit this instead. ![]()
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